Privacy

Privacy statement

Last updated: 28 October 2026.

Who we are

This website belongs to LockerGigant, based in Utrecht, the Netherlands. We are responsible for processing the personal data described in this statement. You can reach us at sales@lockergigant.nl.

What data we process and why

Quote requests and contact

When you request a quote, email or call us, we process your name, organisation, email address, your phone number if you provide it, the language in which you complete the form and the information you give us about your requirements. We use this data only to respond to your request and to prepare a quote. The legal basis is taking steps at your request prior to entering into a contract.

WhatsApp

You can send us a message using the WhatsApp button. Nothing is loaded on this website for this: the button is a plain link that opens WhatsApp. If you send us a message, we process your phone number, your name as shown in WhatsApp and the content of the conversation, in order to answer your question. WhatsApp is a service of WhatsApp Ireland Limited (Meta), which also processes data itself under its own privacy policy. Please do not share sensitive information via WhatsApp; email it to sales@lockergigant.nl instead.

Construction locker registration

When you register for the construction locker, we process your name, your company name if you provide it, your email address, the language of the form and any comments you add. We use this data only to let you know when the construction locker is available. The legal basis is your consent; you can unsubscribe at any time by emailing us.

Client area

Clients receive a personal account for the client area by invitation. For this we process your name, email address and the organisation your account is linked to, that organisation's details (such as contact person, address and sites), quotes, orders, invoices and payments, delivered lockers, the documents we make available to you, requests and their status, and the reports you submit, including photos. Changes made by administrators are recorded in a log, without passwords or document contents. We use this data to provide access and to carry out our cooperation. The legal basis is the performance of the contract with your organisation.

Who we share data with

We do not sell your data. We work with the following processors, with whom data protection agreements apply:

  • Netlify: hosting of this website, processing of the forms and the server function for account management and email notifications.
  • Supabase: accounts, data, documents and photos of the client area, stored in a data centre in the EU (Frankfurt).

How long we keep data

  • Quote requests and messages without follow-up: up to 2 years after the last contact.
  • Construction locker registrations: until you unsubscribe, or until the launch of the construction locker is complete.
  • Reports in the client area: 2 years after they have been resolved.
  • Data we are legally required to keep, such as our accounts: 7 years.

Cookies and analytics

This website does not use tracking or advertising cookies, and no analytics services. Fonts are loaded from our own website. After you log in, the client area stores a session in your browser (local storage) so that you stay logged in. This is necessary for the client area to work.

Security

The website uses a secure connection (HTTPS). Access to the client area is by invitation only. Clients only see the data of their own organisation; administrators log in with two-step verification.

Your rights

You have the right to access, correct or delete your data, and to object to its processing. Send your request to sales@lockergigant.nl. If you are not satisfied with how we handle your data, you can lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

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